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Orders placed before 3pm on weekdays are dispatched the same day via next-day tracked courier. Most UK mainland addresses receive delivery the following business day. Northern Ireland, Scottish Highlands, and islands may take 2–3 days.

Every item is fully tested and graded before dispatch. All products come with a minimum 12-month return-to-base warranty. Cosmetic grade is clearly stated on each listing so you know exactly what to expect.

Use the contact form above, selecting "Returns / Refund" or "Warranty Claim" and include your order number. Our team will issue a prepaid returns label within one business day. Returns are accepted within 30 days of receipt for any reason.

Yes — we have dedicated bronze, silver, gold, and platinum trade tiers with volume discounts. Send us an email at trade@emart.co.uk or use the form above with "Trade / B2B Pricing" selected. A dedicated account manager will reach out within 4 business hours.

Absolutely. Our stock is sourced directly from Avatar Tech and turns over weekly. If you need a specific configuration, brand, or quantity, select "Product Enquiry" in the form and describe what you're looking for. We'll check availability and respond with pricing.

Grade A: Near-perfect condition with minimal cosmetic marks visible only under close inspection. Grade B: Light general-use marks, fully functional. Grade C: Heavier cosmetic wear but 100% functional — ideal for value-focused buyers. All grades are photographed accurately in listings.